Recommended tools
| Tool | Role | Cost signal | Profile |
|---|---|---|---|
| Shopify Optional | Storefront and order capture | Paid plans; app costs can add up | View |
| Tally Core | Manual COD order form | Generous free plan; paid tier for advanced needs | View |
| Airtable Core | Order and courier tracker | Free entry plan; paid tiers by seats and features | View |
| Manychat Optional | DM/order capture from social | Free entry plan; paid tiers by contacts and channels | View |
| Make Optional | Confirmation and tracking automation | Free entry plan; paid tiers scale by operations | View |
Setup order
- 1 Capture every order in one table.
- 2 Confirm orders by WhatsApp/call before dispatch.
- 3 Record courier tracking and delivery status.
- 4 Track refusal reasons and product-level returns.
- 5 Automate only after the confirmation script works manually.
Warnings
Watch: COD return rate can destroy profit.
Watch: Do not scale ads before confirmation and courier reconciliation are measured.
Watch: Local payment, tax, and courier rules need manual verification.